If you can't find what you are looking for, please don't hesitate to contact us. Our Contact Us page gives you more information on how to reach us.
You may find it useful to print this page, so you can refer to it while you shop.
Don't forget to check the MJ Forums, where your question may have already been answered!
Why should I purchase my health and beauty products
from MJ Health & Beauty?
Of course! If you are not happy with the product then we encourage you to return it to us for a refund or store credit. If the product is faulty then we will gladly exchange it.
Please note that the costs for sending items back to MJ Health & Beauty are the responsibility of the customer. However, if we have made an error and sent you the wrong items we will issue a store credit for any shipping charges the customer has incurred.
To return items to MJ Health & Beauty, please securely pack them in the box you received the items (or similar box). Then, send it to the address below with the word Returns clearly printed on the package.
MJ Health & Beauty
Please see our Shipping page for delivery costs and timeframes.
All prices are in Australian Dollars, and include GST. For online orders, a tax invoice will be displayed on the screen once your credit card details have been taken. This may be printed for tax purposes.
Please note that the on-screen tax invoice is not indicative of your credit card transaction having been processed.
International orders are not subject to the Australian GST, which means an approximate additional 9% saving! We also encourage you to take advantage of a weaker Australian Dollar.
We are currently accepting international orders, although as of yet we have not automated the postage calculations. Please see our Shipping page for more information
Please note that for credit card transactions we will be processing the transaction in Australian Dollars, and the actual conversion will be done by your bank.
For money orders and other payment methods, a price will be negotiated and agreed apon beforehand.
Please note that we can dispatch the goods only on clearance of money orders or receipt of payment.
MJ Health & Beauty reserves the right to request another form of payment (eg direct deposit) for all orders, including international orders, without having to give an explicit reason.
Clicking on the picture or name of any product will bring up a detailed description screen (see below). From here, you can add this item to your shopping cart, or continue browsing with the "Back" button, by selecting a category from the Shop menu (see above), by searching (see Searching), or by clicking on the 'breadcrumb' menu at the top of each screen.
If you click on the Advanced Search button you will be shown a screen that lets you limit your searches to a particular product range.
If you have started shopping, a summary of your shopping cart will be displayed in the top right corner of your screen (see below). You can click the 'View Cart' button to review and adjust the products in your shopping cart. The Checkout button will take you to the checkout, where you enter delivery and payment information.
Adjusting your Shopping Cart's Contents
From this screen you can:
Step 1: Delivery Address
Step 2: Confirm Order Details
Step 3: Payment Details
Your order is complete, and you will be shown a screen which can be printed and used as a Tax Invoice. Additionally, an email will be sent to you confirming your order has gone through.
If you find any inconsistencies or have last minute changes to your order, please try to contact us as soon as possible.